Contact Us

Let's Talk About Your Pets

Have questions? Ready to book? Just want to chat about your pet's needs? Contact us, we're here to help.

Whether you’re planning a vacation, need daily dog walking, or just want to learn more about our services, I’d love to hear from you. Every pet is unique, and I’m happy to discuss how we can provide the personalized care your furry (or feathered, or four-legged) family members deserve.

The best way to get started is through our New Client Portal, where you can create an account, tell us about your pets, and schedule a complimentary meet-and-greet. But if you have questions first or prefer to reach out directly, I’m just a phone call, email, or message away.

- Charlotte

How To Contact Us

Call or Text

Available daily from 7 AM to 9 PM

Feel free to call or text with questions, booking requests, or to schedule your meet-and-greet. If I’m with pets (or their people) and can’t answer immediately, I’ll get back to you as soon as possible—usually within a few hours.

Email

Send me a detailed message about your pets, your needs, or any questions you have. I typically respond within 24 hours (often sooner!).

Client Portal

The fastest way to get started! Create your account, tell us about your pets, and book services—all in one place.

Send Us A Message

Fill out the form below, and I’ll get back to you shortly. The more details you share about your pets and what you need, the better I can help!

How to Find Us

Our Address

162 Roberts Village Ct. Unit 1401
St. Johns, FL 32259

Customer Testimonials

We are so thrilled to find Paws and Claws. We are new to the area and needed to leave for a lengthy family situation. We have an aged Persian lap cat who has never been alone for so long. We were so impressed by the care for our sweet boy and really felt that he was receiving the best care possible in our absence. We have already rescheduled another trip and know that he will be loved while we are gone!

The Englen Family

Thank you so much!! They were obviously well-loved. Don’t travel much, but you will be #1 on my list and will recommend you to any of my friends and clients. I can’t thank you enough!

The Dittmar Family

Sarah is perfect. I loved her, and I plan to have her back soon.

The Daniels Family

Very pleased with service, and will continue to use in the future.

The Thiessen Family

Love your service and cute notes. Thanks! You are appreciated.

The Kane Family

You guys do a great job. Mickey always looks happy when I come home.

The McColgin Family

My animals love the pet sitter and it is so nice to come home to happy critters!

The Isenberg Family

I will never board my dog again. Dixie loves seeing Sarah, and she treats her as her own.

The Cornelius Family

I feel so comfortable leaving town with my babies in your care.

The Thorn Family

The Ozzello household thinks that “Paws and Claws Pet Sitting” is the greatest!! We honestly feel so lucky to have found you when we moved to Jacksonville 2 years ago. Thanks for loving our two dogs as if they were your own.

The Ozzello Family

I give you an Excellent in all areas! I am so glad I found you! It was so nice to go away and not have to worry about what’s going on at home and knowing my dogs are well taken care of. Thank you.

The Stowers Family

Ready to Give Your Pets the Best Care?

Let’s get started! Whether you need services next week or next month, reaching out now means we can get to know your pets and be ready when you need us.

Prefer to talk first? Call us at 904-635-5396 or send us a message!